Privacy Policy

Balconi Spa informs, pursuant to art. 13 of EU Regulation No. 2016/679, that the personal data provided by you will be processed on the terms described here below.


1. Data Controller

The Data Controller is Balconi Spa, Via XX Settembre 51, 20014 Nerviano (MI).


2. Type of data processed; purpose and form of their processing; optional or mandatory disclosure; storage term

2.1. Type of data processed

When you send an e-mail to Balconi Spa, your e-mail address and sender name will be acquired by us in order to reply to your request, and we will also acquire any personal detail included in your message. Depending on your request, we may ask you to provide additional contact or personal details.

2.2. Purpose and form of data processing, legal basis of the processing

Your personal details will be processed solely in order to reply to your inquiries or provide the services requested by you.

Your personal details will be stored on paper or electronic supports in compliance with the right to privacy of the persons concerned and also in compliance with the necessary guarantees and security measures prescribed by the Privacy Code, the EU Regulation 2016/679, and the instructions issued by the Privacy Authority.

The legal basis of the processing of your personal details is the necessity of the processing itself in order to follow up on your requests.

2.3. Optional or mandatory disclosure

The disclosure of the requested personal details is mandatory, as failure to disclose them would prevent us from providing the services or replies you seek.

2.4. Browsing data and cookies

The IT systems and software procedures that operate this website will acquire, during the course of their ordinary functioning, certain personal data the transmission of which is implied in the use of Internet communication protocols.

These data are not collected in order to be associated with specific users; however, due to their nature, they might lead to user identification if processed and associated with third-party data.

This category of data includes the IP addresses or part of them, the computer domain names of the users who log in to our website, the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to send a request to the server, the size of the file obtained in reply, the numeric code indicating the status of server reply (e.g., successful, error, etc.) and other parameters relating to the user’s OS and IT environment.

These data are used solely to obtain anonymous statistic information about website usage and to monitor its proper operation, and are deleted immediately after processing. They might be used to ascertain liability in the event that our website is hacked: unless this circumstance verifies, the data on web contacts will not remain in our systems for more than seven days.

Our website makes use of cookies and similar technologies to collect useful information to improve your browsing experience. For our cookie policy please see the cookies policy. The purpose of our cookie policy is to provide accurate information about our use of cookies and how to disable them, if needed.

2.5. Storage term

Balconi Spa will store the personal data collected for as long as it is necessary to dispatch the services requested by you. After such storage term, the data will be automatically deleted, or anonymized on a permanent basis.


3. Categories of persons to whom personal data may be disclosed, or who may gain knowledge of them as authorised persons; transfer of data abroad; extent of disclosure of personal data

3.1. Persons authorised for the processing

The following persons may learn about your personal data in their position as persons in charge of the processing: employees and staff members of Balconi Spa, subject to their specific duties, tasks and instructions received.

Your personal data may also become known to third parties, expressly appointed as Data Processors, that Balconi Spa might avail itself of for various reasons (e.g., technical and IT support, or other outsourced services).

3.2. Disclosure of personal data

The personal data subject matter of this Privacy Statement will not be disclosed to third parties or disseminated to undetermined entities, and in general will not be transferred abroad. If, in order to meet your requirements, there is a need to disclose your data to a third party or transfer them abroad in non-EU countries regarded as non suitable by the current legislation on privacy, this will be done only with your specific consent.


4. Rights of the person concerned

You are entitled to obtain from the Data Controller confirmation of whether your personal data are being processed or not, to learn their content and origin, to verify their accuracy, to request their integration, update or correction. You are further entitled to request, as the case may be, the deletion, anonymization or lock-up of any data processed in breach of the law, their restricted processing in the cases provided for in art. 18 of EU Regulation No. 2016/679, and to oppose to their processing in whole or in part. You are also entitled to the portability of those personal data that can be processed with your consent or under an agreement to which you are a party and that is stipulated by automated means.

To exercise these rights, or obtain any other information on your rights, please use the following contact addresses:

– by e-mail:

– by regular mail: Balconi Spa, Via XX Settembre 51, 20014 Nerviano (MI)

If the Data Controller fails to comply with your request to exercise one or more of your rights within one month (to the latest) from receiving your request, you will be entitled to file a complaint with a Privacy Authority. Furthermore, you are entitled to revoke your consent at any time.